Digital Process Optimization for the Manufacturing Industry | Software Solutions & Consulting

For over 20 years, the company has been developing and distributing specialized business software solutions for small and medium-sized enterprises across various industries. Its portfolio includes eight complex, in-house developed desktop applications that come with full licensing and source code. The programs are designed for, among others, auto dealers and repair shops, real estate agents, skilled trades businesses, taxi companies, physical therapists, and other healthcare professionals. The software is provided as a local Windows application and enables secure, offline data processing without a cloud connection. All solutions are up to date and comply with tax authority regulations and GoBD standards. The goal is to provide user-friendly and practical support for business processes in day-to-day operations. Sales are conducted through three sales platforms as well as the company’s own website, which features an integrated online store and active Google AdWords campaigns. The customer base comprises approximately 5,000 companies. Day-to-day operations are organized in a lean structure and can be managed by a single person with a time commitment of about five hours per week.

The company is a leading regional provider of printing and document solutions for business customers, with a clear focus on multifunction printing systems (MFPs). Its portfolio includes the sale and leasing of copiers, printers, and multifunction devices, as well as complementary software and cloud solutions for efficient document and output management. In addition, the company supplies consumables such as toner, paper, and office supplies. Key service areas include managed print services—including remote support and on-site visits by the company’s own service technicians—ranging from consultation and implementation to the ongoing management of all print-related processes and replacement parts. As a result, all costs necessary for proper operation are covered by the maintenance contracts. The focus is on transparency in printing costs, high operational reliability, and optimized workflows through the use of modern, scalable technologies.

The company is a specialized provider of business process automation solutions, focusing on the processing of unstructured and semi-structured input data. It possesses particular expertise in the areas of Intelligent Document Processing (IDP) and process orchestration. The company develops its own custom process applications, provides consulting and implementation services, and offers software maintenance and support. In addition to on-premises solutions, the company offers SaaS, fully managed services, and cloud-based outsourcing models, primarily serving large enterprises and public-sector organizations in the insurance, manufacturing, retail, energy and utilities, healthcare, and public administration sectors. KEY FEATURES > High recurring revenue, with ~57% coming from SaaS, managed services, and long-term maintenance contracts. > Customer retention rate of over 95% thanks to deep process integration and high barriers to switching. > Gross revenue retention of ~99.9% in 2025. > Enterprise IDP and processor orchestration platform for high-volume unstructured and semi-structured inbound communications. > Strong positioning through business-critical system integrations in regulated industries such as insurance, utilities, healthcare, manufacturing, and public administration. > Instantly scalable business model.

The company has been an established and profitable player in the consulting sector for the pharmaceutical and healthcare markets for over four decades, distinguished by its tailored software solutions and specialized consulting services. With in-depth industry expertise, a focus on the DACH region, and involvement in global projects, it helps pharmaceutical and medical technology companies optimize their workflows and processes. Thanks to its ability to boost efficiency and productivity through innovative digital solutions, the company enjoys a respected position in a highly competitive environment.

The company is one of the leading consulting firms in the DACH region for the implementation of environmental, quality, energy, and occupational safety management systems with a focus on legal compliance and preparing companies for certification in these areas. In addition, the company assists businesses with organizational and regulatory issues as well as ongoing support services. Furthermore, the company offers practical training programs on the topics mentioned, as well as services in the areas of ESG reporting and sustainability management . A key competitive advantage lies in digital compliance solutions , which help clients meet regulatory requirements while also optimizing the delivery of consulting services. Key Features Steadily growing revenue with an average annual growth rate of 9.8% (2022–2026F). High proportion of recurring revenue (~55%) driven by long-term client relationships and ongoing support services. Broad service portfolio in the areas of environment, safety, compliance, sustainability, and management systems. Digital solutions that complement the service offering with scalable, recurring revenue. Interdisciplinary team with technical, regulatory, and organizational expertise. Established customer base with high customer retention (~90%) ; new customers primarily through referrals. Many years of market experience , established quality standards, and numerous certifications and awards. Growth opportunities Targeted investments in marketing and sales to attract new customers. Acceleration of international expansion , particularly through growth in Germany and Switzerland as well as entry into new markets. Ongoing development and adaptation of the legal compliance software. Expansion of the offering in the area of compliance in line with expected market developments, as well as targeted strengthening of the ESG performance portfolio.