An established staffing agency for nursing assistants and caregivers in western Germany

The company provides temporary staffing services for nursing assistants and care workers in inpatient care facilities, covering the entire process from recruitment and employment to scheduling, supervision, and billing. The services are designed to meet both flexible, short-term staffing needs and predictable or long-term staffing requirements. Ongoing availability checks, transparent pricing and surcharge structures, and 24/7 availability support fast and needs-based assignment coordination. In addition, training, continuing education, and professional development programs are available through a partnership with a nursing academy.

The customer base consists of approximately 150 residential facilities providing care for seniors, people with disabilities, and the sick, and thus comprises exclusively B2B customers. These facilities hire nursing assistants and care workers primarily to fill short-term staff absences, cover predictable staffing shortages, and meet long-term staffing needs. Many client relationships have been in place for many years, thanks to reliable staffing, flexible scheduling, and personalized support from regional contacts. Consistent availability, along with transparent pricing and surcharge structures, facilitate fast and needs-based collaboration.

The market for staffing services in the long-term care sector in Germany, particularly in western Germany, is benefiting from the aging population and the resulting continuous increase in demand for inpatient long-term care and support services. At the same time, the ongoing shortage of skilled and support staff means that long-term care facilities are increasingly reliant on flexible external staffing resources to ensure their care capacity. The company is positioned in a structurally growing market and benefits from its long-standing regional presence, established customer relationships, and the ability to meet both short-term and predictable staffing needs.

The company competes primarily with regional and national staffing agencies for nursing and caregiving personnel, as well as with specialized placement agencies. Indirect competitors include direct recruitment by care facilities, internal on-call and substitute staff pools, and the increasing use of digital recruitment platforms. The company differentiates itself through its long-standing specialization in the care sector, its regional presence, its in-house recruitment and employment processes, and its end-to-end support—from qualification assessments to payroll processing. Short-term availability, a dispatch team accessible around the clock, and long-standing customer relationships foster strong customer loyalty and make it difficult for clients to switch to competitors.