Asset Deal for Succession Planning: IT/Telecom Customer Base with Approximately 80 Customer Accounts

The company offers ongoing IT and telecommunications services, including maintenance and support for computer and communications systems. In addition, its services include the procurement and delivery of software and hardware, the installation of technical infrastructure, and ongoing support for these systems. Recurring maintenance and service offerings are supplemented by product-specific manufacturer and software maintenance, enabling continuous support for customers in the operation and further development of their technical systems.

The company primarily serves commercial B2B customers with a regional focus and had 78 revenue-generating customer accounts in 2025. Some of the customer relationships are based on ongoing maintenance and service contracts with a reported monthly contract volume of approximately €3,300, or a calculated annual volume of approximately €39,400. Customers particularly value the ongoing support, technical reliability, and the bundling of IT and telecommunications services from a single provider; the continuation of individual relationships and contracts must be ensured during the acquisition process.

The market for IT and telecommunications services in Berlin and Brandenburg is driven by ongoing digitalization, increasing demands for IT security, and the ongoing need to modernize technical infrastructure. Small and medium-sized enterprises, in particular, are increasingly turning to external service providers for the operation, maintenance, and further development of their IT and communications environments. This creates attractive opportunities for providers with a regional presence, long-term contractual relationships, and comprehensive technical support. The market also offers potential for established system integrators and IT service providers to expand their regional reach and customer base through targeted acquisitions.

Regionally, the company competes primarily with IT system integrators, managed service providers, and specialized IT/telecommunications service providers, while internal IT departments and standardized cloud or vendor offerings serve as indirect alternatives. Competitive advantages stem from established customer relationships, regional accessibility, technical support expertise, and the portfolio of active maintenance and service contracts. For an acquirer, additional opportunities arise from integration into existing service and administrative structures; the continuation of individual customer relationships and contracts must be ensured during the acquisition process.