A well-established specialist in the installation and on-site service of home emergency response and dementia care systems

The company offers stationary and mobile home emergency call devices, as well as technical systems designed to support people with dementia. The range of services includes on-site installation, setup, and customization of the systems to meet specific needs, as well as technical support. Through collaboration with care and security services, the company establishes the technical infrastructure necessary for a reliable emergency call and on-call response system.

95% of our loyal customer base consists of private customers, and 5% consists of home care services. Payments are received regularly and on time.

The market for in-home emergency response and dementia care systems is driven by the growing need for safety, care, and independent living in one’s own home. Demand is driven in particular by demographic change, the increasing use of outpatient care, and the desire of those in need of care and their relatives for reliable support in everyday life. The company benefits from the growing importance of technical assistance solutions and its collaboration with care and security services, which enable comprehensive emergency response capabilities.

The company primarily competes with national home emergency response providers, specialized providers of dementia care systems, and care and security services that offer their own technical support. Indirect competitors include digital emergency call solutions and systems that are installed and maintained by customers or their relatives themselves. In the competitive landscape, the company benefits from approximately 25 years of market experience, personalized consulting, tailored attention to customer needs, and streamlined administrative processes that enable a rapid response. Collaboration with care and security services to ensure emergency response readiness also strengthens the company’s integration into existing care networks.